Shipping Policy

Last Updated: June 2026

This Shipping Policy explains how orders are processed, shipped, and delivered by Xamino Peptides. By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

Orders are processed after payment confirmation, order review, and internal compliance checks. Processing times may vary depending on order volume, product availability, payment verification, holidays, weekends, shipping carrier schedules, or other operational factors.

We make reasonable efforts to process orders as quickly as possible, but processing times are not guaranteed.

2. Research Use Only Shipping Notice

All products sold by Xamino Peptides are intended strictly for laboratory research purposes only. Products are not intended for human consumption, animal consumption, medical use, clinical use, diagnostic use, therapeutic use, cosmetic use, food use, drug use, or personal use.

By placing an order, the customer confirms that they are legally permitted to receive research-use-only products at the provided shipping address.

3. Shipping Address Accuracy

Customers are responsible for providing a complete, correct, and deliverable shipping address at checkout.

Xamino Peptides is not responsible for failed delivery, lost packages, returned shipments, delays, or additional charges caused by incorrect, incomplete, outdated, or undeliverable shipping information.

If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

4. Shipping Methods and Carriers

We may use third-party carriers or shipping providers to deliver orders. Available shipping options may vary based on location, order size, service availability, and carrier restrictions.

Shipping carriers may update tracking information, delivery dates, or package status at their discretion. Xamino Peptides does not control carrier delays once a package has been handed over to the shipping provider.

5. Delivery Times

Estimated delivery times are provided for convenience only and are not guaranteed. Actual delivery may vary due to carrier delays, weather, holidays, customs, local delivery issues, security checks, incorrect address details, or events outside our control.

Xamino Peptides is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

6. Tracking Information

When available, tracking information may be provided by email or through your account/order page. Customers are responsible for monitoring tracking updates and ensuring they are available to receive the package.

If tracking shows that a package has been delivered, Xamino Peptides may consider the order fulfilled.

7. Lost, Stolen, or Missing Packages

If a package appears lost, missing, delayed, or marked delivered but not received, the customer should contact the shipping carrier first for investigation.

Xamino Peptides may assist where possible, but we are not responsible for packages that are lost, stolen, misdelivered, or delayed after the carrier confirms possession or delivery.

Replacement or refund decisions are made at our discretion and may depend on tracking details, carrier investigation results, and order history.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number, photos of the package, photos of the product condition, and a description of the issue.

Damage claims must be reported promptly so we can review the issue and determine whether a replacement, refund, or carrier claim may apply.

9. Temperature and Storage Considerations

Some research products may require proper storage after delivery. Customers are responsible for promptly retrieving packages and following appropriate laboratory storage procedures after receipt.

Xamino Peptides is not responsible for product degradation, damage, or loss caused by failure to retrieve packages in a timely manner, improper storage after delivery, exposure to heat, freezing conditions, or other environmental factors after delivery.

10. Shipping Restrictions

Certain products may be restricted in specific locations. We reserve the right to cancel or refuse orders if shipping to a specific address, region, or jurisdiction may violate applicable laws, carrier restrictions, or internal compliance standards.

Customers are responsible for understanding and following all laws and regulations that apply to their location.

11. Order Holds or Cancellations

An order may be held, delayed, or canceled for payment issues, address verification, fraud prevention, compliance review, shipping restrictions, product availability, or suspected violation of our Terms and Conditions.

If an order is canceled before shipment, eligible payment refunds will be processed according to our Return and Refund Policy.

12. Contact Information

For shipping questions, please contact us:

Xamino Peptides
Email: David95aguirre@gmail.com